Question and Answers
Q: Do you accept Small Orders?
A: Yes, We have stock for most model of Car camera and Action camera, so any qty of car camera and action camera are acceptable.
But GPS Navigation is not in stock, every order should be new produced, so MOQ is 20pcs
Q: Do you accept OEM programe?
A: Yes, we accept OEM programe.
If only need to print logo on the device, MOQ is 50pcs
if need to OEM packing box, MOQ is 500pcs
Q: Why we found cheaper price on the same design product?
A: Price should be compatiable with the specification and quality.
The following thing will affect the prices:
1: CPU and Lens model
2: Shell quality
3: Battery(if it bears hot, if it bears pressure, how much capacity of the battery, is it new battery)
4: Accessories quality( Car charger, USB cable, they have different qulity)
5: Aftersales service
So please take all the above information into consideration, then you know if our item deserve the price or not.
Q: What is your price terms
A: Our default price is based on EXW, so if you need FOB price, please let us know.
Q: What is your shipping way
A: We can ship your order by sea, by air, by express.
Q: What is your delivery time.
A: 5 working days if qty is less than 300pcs
10 working days if qty is more than 300pcs and less than 1000pcs
15 working days if qty is more than 1000pcs
Q:What is your payment terms
A: We suggest Trade Assurance order.
But we also accept TT, Western union, Paypal, Escrow, Payoneer, Moneygram, L/C
Q: Do you offer free sample?
A: we offer free sample, but in following way.
We charged the sample firstly, when you place mass order, we will return the sample cost to you.
Q: What warranty can you offer?
A: Our warranty period is 12 months.
Warranty details as follows:
We offer replacement if the device is defective in 2 months with shipping cost paid by us.
If the devices is defective after 2 months, and before 6 months, we will fix the devices, with shipping cost shared by both of us.
If the device is defective after 6 months, we are responsible for repairing the goods, with shipping cost by customers.
If the device is defective after 12 month, we can fix the items, but need to collect the defective part cost, and shipping cost shared by customers.